Suunto Oy has identified a software bug in the D9 and D6 diving instruments. The software bug may cause the D9 and D6 to incorrectly track dive time on rare occasions, potentially causing a risk to the diver.
For further information please read more here.
Therefore, Suunto is requesting that the D9 and D6 products with the serial numbers listed below shall be returned for a software update that eliminates this issue.
The products affected are:
D9 serial numbers 62102582 and below
D6 serial numbers 62103693 and below
Suunto strongly recommends that D9 or D6 should not be used for diving before the unit has been updated with the latest software.
If the product is used before updating the software, backup instrumentation must also be used.
Suunto will provide a free software update to fix the bug.
Please bring your D9 and/or D6 to your nearest local authorized Suunto retailer for the software update as soon as possible.
To contact Suunto by phone, call toll free 1 800 543 9124 in the USA and Canada,
As a complimentary service Suunto will at the same time replace your battery and perform a pressure test free of charge.
Suunto apologizes for any inconvenience.
Please read related FAQs here.